Customer Service

Our Return Policy

We cannot accept returns. If you need to exchange an unused or unopen product, please do so within 20 days of the date shown on your email receipt. Shipping and handling will not be factored into the value of the exchange, and the customer is responsible for exchange shipping charges; COD’s will not be accepted. All exchanged products must have been purchased through a Mineral Glow website. Please provide a copy of your receipt or packing slip along with the product you wish to exchange, and a brief explanation of why you are exchanging it.

Send products to be exchanged to:
chrisvesterlund@gmail.com
Mineral Glow^®
Attn: Exchange
14220 Hillsborough Drive
Victorville, CA 92392

Shipping Policy:

Mineral Glow^® ships only within United States and Canada. At this time only standard shipping is available. We apologize for any inconvenience these limitations may cause.

Cancellation Policy:

The Mineral Glow^® order process is automated to distribute products quickly and accurately. We apologize but once the order has been processed it cannot be cancelled.

Delivery Time:

All orders may take up to 10 -14 business days for delivery. Please note that during holiday peak shipping periods, deliveries may take longer.

Fees

Shipping and handling charges for order within the continental US and Canada are as follows:

Your order subtotal Standard shipping cost
Up to $50.00 $4.95
Up to $100.00 $5.95
Up to $150.00 $6.95
Up to $200.00 $7.95
Up to $300.00 $8.95

Mineral Glow^® may in its own discretion at any time modify the terms of the policy.